Digital Commerce AI Engineering Resources
Customer experience AI Engineering platform resources.
CB Insights: Game Changers 2022
CognitiveScale is featured in a CB Insights report on "Game Changers 2022." We are listed as one of the nine technologies that could change the world. In addition, we are listed as one of the top three AI auditors that are helping create safer, more accurate AI models. . . .
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Profile-of-One
Profile of One is part of the Cortex AI engineering multi-modal, multi-persona platform that enables organizations to develop enterprise AI applications with observability and operationalization across the full life-cycle. . . .
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AI-Powered Personalization Drives Improved Customer Engagement
According to McKinsey research, shoppers have a strong point of view on personalization. 72% said they expect the businesses they buy from to recognize them as individuals and know their interests. Furthermore, over 76% of consumers said that receiving personalized communications was a key factor in prompting their consideration of a brand, and 78% said such content made them more likely to repurchase. Personalization is especially effective at driving repeat engagement and loyalty over time. . . .
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Enhance Customer Data Initiatives with AI-Powered Personalization
Most organizations are looking to leverage their customer data and the insights generated from it in order to improve customer experience and drive value. Customer Data Platforms (CDPs) can be a key component of these initiatives, enabling clients to aggregate client data and make it available to solutions that generate client insights. . . .
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AI-powered Personalization Across the Customer Journey
Leveraging Artificial Intelligence (AI) will improve the customer journey across the enterprise, from personalized shopping experiences and customer acquisition use cases to contextualized customer engagement and customer service. . . .
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Implementing AI Trust in Customer Experience
In 2019, Ovum conducted a market survey and analysis among customer experience (CX) managers and customer-facing employees regarding the current state of their company AI strategies as well as future plans and visions . . .
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"We've only got ten years—what will you do?": CogX 2019 Reflections
the demands of the fast-paced, innovative society we live in today: storage of data, scalable computing, and high speed mobile connectivity. There is this “cloud” that is empowering businesses and personal lives, but how do we regulate the risks? . . .
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Countdown to Cognite | Artificial Intelligence: What's Possible for Enterprises Today
This exclusive event will bring together AI pioneers, practitioners, thought leaders, and industry luminaries to discuss pertinent topics related to driving enterprise adoption of Augmented Intelligence systems . . .
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Straight Talk on AI & Big Data: What is Real and What is Marketing Hype?
Artificial Intelligence (AI) is rapidly moving from a mesmeric technology to a powerful teammate and a foundation for consumer and business decision making. However, AI is a young field full of amazing potential. It’s mystery and lack of underst . . .
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Guided Help Desk Case Study
Learn how a Global 100 consumer packaged goods (CPG) company used augmented intelligence from CognitiveScale to Facilitate more frequent employee self-help, reducing the number of support tickets processed by expensive specialists. 30%+ reduction in tickets fielded by the support center. 50% faster time to resolution . . .
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Hyper-Personalized Mobile Shopping Case Study
Learn how Under Armour, a leader in Digital Health & Fitness, used augmented intelligence from CognitiveScale to . . .
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TV Ad Creative and Sales Management Case Study
Learn how a large television broadcaster used augmented intelligence from CognitiveScale to improve advertising efficacy for its ad clients . . .
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Shopper Engagement and Conversion Case Study
Learn how a research team at a global bank used augmented intelligence from CognitiveScale to automate the smart push of insights to replace the manual pull of external news and easy-to-miss internal data . . .
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Just in time for Valentine's Day: AI-Powered Sentiment Analysis from CognitiveScale
Because nothing makes the heart flutter quite like next-generation machine learning! How does that special someone really feel about you? Most people might try to guess at the feelings of others, but we are not most people . . .
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Augmented Experiences and the Future of Retail at #NRF17
Now that we’ve had a week to recover from the hustle of NRF, there’s been time to process some of the learnings from this year’s Big Show. It has followed a similar trend as SXSW, where three years ago no one was talking about machine cognit . . .
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Top Retail Tech Trends To Look For at #NRF17
AI is one of the biggest and most exciting areas of innovation in retail. Machine intelligence is transforming the entire shopping experience -- moving us away from cookie cutter shopping on websites and apps, to a much more . . .
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Retail's Cognitive Recap - NRF 2016
Cognitive computing made its grand entrance at NRF?s BIG show 2016. Between the rise of machine learning and IBM Watson opening up its services in the cloud, some interesting companies have emerged. At NRF, retail got its first taste of the best . . .
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